China Construction Bank responded to the issue of Dogecoin being locked during transfers: If high risk is detected, the account will be set to a "no receiving, no sending" status.
PANews reported on December 12th that, according to China News Weekly, a user's account was recently restricted to a "no receiving, no sending" status by China Construction Bank after the words "Dogecoin" appeared in the bank transfer remarks, drawing attention. The user stated that she and her spouse transferred 250 yuan of pocket money between their CCB accounts several months ago, with the remark "Dogecoin this week." Subsequently, both received calls from the bank to verify their relationship and the meaning of the remark, and were informed that the remark triggered "virtual currency control" risk monitoring. An employee at a CCB branch in Dalian, where the husband's account was opened, stated that if an account involves virtual currency transactions, the bank will implement a "no receiving, no sending" control. If the transfer remark includes "Dogecoin," proof that the remark is unrelated to virtual currency is required. However, the problem lies in how to prove this; bank statements alone are insufficient as valid proof. Therefore, such controlled accounts cannot be unblocked and can only be closed.
On December 11, China News Weekly contacted the China Construction Bank's service hotline again. A staff member stated that the bank does not offer virtual currency trading services, but if a high risk is detected, the account may be placed in a "no deposits, no withdrawals" state, which can be understood as being "locked." The specific criteria for this determination need to be discussed with the corresponding account manager. Subsequently, China News Weekly contacted the banking and insurance consumer complaint hotline 12378 to inquire about relevant regulations. The staff member stated that they were only responsible for recording information and did not have the authority to answer questions. Currently, Ms. Yu has submitted her husband's bank statements and a handwritten commitment letter, and is applying to lift the account restriction. Staff at her husband's bank replied that submitting their marriage certificate would allow them to apply for the removal of the restriction.
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