Genisys Credit Union Taps Scienaptic AI to Scale Inclusive, Member-Centric Lending

Scienaptic AI, a global leader in AI-powered credit decisioning technology, announced that Genisys Credit Union has selected its AI platform to modernize its lending, enhance decisioning speed, and expand fair access to credit.

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Headquartered in Auburn Hills, Michigan, Genisys Credit Union has been a trusted financial partner since 1936. As one of the largest and strongest credit unions in the country, Genisys manages $6.1 billion in assets and serves more than 295,000 members nationwide. The credit union is consistently recognized for its financial stability and its deep commitment to community impact. Guided by the philosophy that Genisys is “Where you come first,” the credit union is dedicated to helping members achieve their financial goals through a member-centric approach that balances modern banking efficiency with the personalized care and integrity of a traditional cooperative.

“We believe that exceptional service is defined by how well we empower our members to achieve their dreams with confidence and ease. We are committed to delivering financial services that are secure, reliable, and responsive to our members’ evolving needs,” said Jackie Buchanan, President and CEO of Genisys Credit Union. “Deploying Scienaptic AI will help us maintain rigorous credit quality standards while significantly improving the speed and precision of our lending decisions, enabling us to serve our growing membership with greater efficiency and personal attention.”

“Genisys Credit Union stands out as a pillar of financial strength and community dedication in the credit union movement,” said Patrick McElhenie, Chief Growth Officer at Scienaptic AI. “We are honored to support such a forward-thinking institution. By leveraging our AI platform, Genisys will ensure that its impressive scale is matched by precise, data-driven decisioning. This deployment will allow them to approve more loans faster and deepen relationships with their members, all while maintaining prudent risk management.”

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